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Vendor Policy

Posted as of 30th August 2023
Last updated as of 30th August 2023

We Formiverse Technologies Private Limited a Private Limited company duly incorporated under the Companies Act 2013, have the registered address at “1750, 15th Main, 38th Cross, 1st Stage, 5th Block, HBR Layout,Bangalore-560 043, India” (hereinafter referred to as “Company”) and are operating business under the brand name “gofillform” (hereinafter referred to as “Brand Name”). This Terms of Service (hereinafter referred to as “Terms of Service”) is our commitment towards your trust and we intend to facilitate Services (defined later) through our Website. This Terms of Service lays down all the terms and conditions surrounding the usage of our Website by You.

The act of using, registering, or perusing our Website establishes a contractual agreement between the user and our organization, as outlined in our Terms of Service and other pertinent policies associated with our Website. This agreement serves all contractual, legal, and compliance purposes. The present Terms of Service hold legal validity and are regarded as an electronic record under the Information Technology Act, 2000 and its relevant regulations, as well as the revised provisions concerning electronic records in several statutes, as amended by the Information Technology Act, 2000. The computer system generates this electronic record, obviating the need for any physical or digital signature.

1. Definition and Interpretation

1.1. Definition

1.1.1. Applicable Laws - shall mean and refer to all the laws, rules, ordinances, by-laws, etc., and amendments thereafter, applicable within the territory of India.
1.1.2. Content – shall mean and refer to all the text, advertisement, graphics, User interfaces, visual interfaces, photographs, trademarks, logos, brand names, descriptions, sounds, music, and artwork.
1.1.3. Third Parties – shall mean and refer to all the legal entities either individual or entity linked on the Website apart from the Users and the creator of this Website.
1.1.4. Service – shall mean and refer to all the institute application elated activities offered by the Website for the Client.
1.1.5. Client/ Applicants - shall mean and refer to an user of the website to avail the services provided by the website.
1.1.6. Vendor/Vendor Institute – Shall mean and refer to any user who has registered their institute with us to offer their applications to the applicant.

1.2. Interpretation

1.2.1. Company – For the purposes of this Terms of Use, wherever the context so requires, “We”, “Our”, and “Us” shall mean and refer to the Company and its owned Website.
1.2.2. Platform – For the purposes of this Terms of Use, the Website shall be referred to as the Platform, unless specified otherwise in this Terms of Use.
1.2.3. User - For the purposes of this Terms of Use for Vendor, wherever the context so requires, “You”, “Your”, “Yourself”, “User “or ”Vendor”, and “Vendor” shall mean and refer to natural and legal individuals who shall be users of this Website provided by Us and who is competent to enter into binding contracts, as per law.
1.2.4. The headings of each section in these Terms of Use are only for the purpose of organizing the various provisions under these Terms of Use in an orderly manner and shall not be used by you to interpret the provisions contained herein in a manner as may apply to you. Further, it is specifically agreed by you that the headings shall not have legal or contractual value on your usage of the Website.
1.2.5. The Parties shall refer and mean the company and User together, for the purpose of interpretation of terms of this Terms of Use.
1.2.6. The use of this Website is solely governed by these Terms of Use, Privacy Policy, and any other relevant policies as updated on the Website and any modifications or amendments made thereto by us from time to time, at our sole discretion. If you as a User continue to access and use this Website, you are agreeing to comply with and be bound by the following Terms of Use, Privacy Policy, and any other applicable policies, thereof.
1.2.7. You expressly agree and acknowledge that these Terms of Use and Privacy Policy, and any other applicable policies, are co-terminus in nature and that expiry/termination of either one will lead to the termination of the other.
1.2.8. You unequivocally agree that these Terms of Use, Privacy Policy, and any other applicable policies, constitute a legally binding agreement between us, and that you shall be subject to the rules, guidelines, policies, terms, and conditions applicable to your use of the Platform, and that the same shall be deemed to be incorporated into these Terms of Use and shall be treated as part and parcel of the same. You acknowledge and agree that no signature or express act is required to make these Terms of Use and the Privacy Policy binding on you and that your act of visiting/browsing any part of the Website constitutes your full and final acceptance of these Terms of Use, Privacy Policy, and any other applicable policies.
1.2.9. We reserve the sole and exclusive right to amend or modify these Terms of Use without any prior permission or intimation to you, and you expressly agree that any such amendments or modifications shall come into effect immediately. If you do not adhere to the changes, you must stop using the Website at once. Your continued use of the Website will signify your acceptance of the changed Terms of Use.

2. Platform Overview

Formiverse Technologies Private Limited owns and operates the online Platform gofillform.com, the platform offers a transformative platform that benefits higher education institutions by simplifying and streamlining the application process for students. As a comprehensive solution, it enables students to create and maintain a detailed profile, reducing repetitive data entry and ensuring accurate information. By partnering with Gofillform, institutions gain increased visibility and reach, as students have easy access to their application forms and detailed institution profiles. The platform's automated form population and streamlined payment processing enhance efficiency and accuracy for both students and institutions. Additionally, Gofillform's document management, application tracking, and notification features provide a centralized system that improves communication and reduces administrative burdens. By leveraging Gofillform, institutions can attract a larger pool of qualified applicants and benefit from a more streamlined and organized application process.

3. Terms of Advertisement

3.1. You shall enlist on the Platform to display your institution on the Portal. Notwithstanding the foregoing, the Company has the right to refuse to display, or withdraw any institute on the Portal.
3.2. Further, upon payment of a mutually agreed amount to the Company by the You, the institute shall be listed on the sponsored institutes for which advertisements shall be displayed on the website. The logo, name and other information as required of the Vendor shall be used for the purpose of advertising on the Website.

4. Services and Products to be offered by the Company

As part and parcel of the Services, the Company shall carry out the following functions for and on behalf of the Vendor for consideration as agreed under this Agreement

4.1. Facilitation of Applications through the Portal:
4.1.1. The Vendor authorizes the Company to, on behalf of the Vendor, provide to Customers of the Portal: Information and assistance in relation to the listed institutes and their applications thereof, Information in relation to status of the applications submitted by Clients, and Operating a customer helpdesk for other inquiries in relation to applications, customer complaints and grievances

4.1.2 You agree and undertake to fully cooperate with the Company as reasonably required, in connection with any customer-service functions undertaken by the Company

4.1.3. You authorize Us to place; a description of the Vendor and description of the process of application and the details that shall be necessary for the same, including the fees payable, last date to submit the application, and other information as ay be necessary Vendor rating based on vendor performance, customer reviews and other ratings and rankings as may be given by any authority or framework for that purpose

4.1.4. You authorizes the Company to offer certain discounts during the year wherein the discount % and sharing ratio shall be decided mutually between the Vendor and the Company from time to time.

5. Payment Terms

5.1. The Customers shall make payments for the purchase of the applications to the Institutions by means of online payment.
5.2. The process of online payment shall be operated by a third party payment gateway, which will be decided and set in place at the discretion of the Company. (Payment will be released by the payment gateway to you after all the relevant deductions including but not limited to platform commission and other relevant taxes.) Gofillform’s commission shall be decided mutually between the Vendor and the Company at the time of onboarding of the Vendor.

6. Refund

6.1 You shall be liable to refund the Applicants with payment that they had made with respect to any application to the Your institute, if the You are unable to process such application due to technical glitches. This will not be applicable if the you have provided and received the application and reject the same due to lack of qualifications.
6.2 The Vendor shall also be liable to refund the Client with the payment that they had made with respect to any application to the Vendor institute, if the application is unable to be processed, because of any actions or negligence of the Vendor.

7. Intellectual Property

Unless expressly agreed to in writing, nothing contained herein shall give you a right to use any of the trade names, trademarks, service marks, logos, domain names, information, questions, answers, solutions, reports, and other distinctive brand features, save according to the provisions of these Terms of Use that shall be available on the Platform. All logos, trademarks, brand names, service marks, domain names, including material, designs, and graphics created by and developed by either the Platform or such other Third-Party and other distinctive brand features of the Platform are the property of the Platform or the respective copyright or trademark owner. Furthermore, concerning the Platform, we shall be the exclusive owner of all the designs, graphics and the like, related to the Platform.

You shall not use any of the Intellectual Property displayed on the Platform in any manner that is likely to cause confusion among existing or prospective users of the Platform, or that in any manner disparages or discredits the Platform, to be determined in the sole discretion. You are aware all Intellectual Property, including but not limited to copyrights, relating to said Services resides with the owners, and that at no point does any such Intellectual Property stand transferred from the aforementioned creators. You are aware that we merely provide the Platform through which you can communicate with other Users and the Platform does not own any of the Intellectual Property relating to the independent Content displayed on the Platform, apart from created graphics and specified Content.

You are further aware that any reproduction or infringement of the Intellectual Property of the aforementioned owners by you will result in legal action being initiated against you by the respective owners of the Intellectual Property so reproduced/infringed upon. It is agreed to by you that the Contents of this section shall survive even after the termination or expiry of these Terms of Use and/or Privacy Policy.

8. Content

8.1. General: All the Content is generated/provided or based on information provided by the Users or Third Parties and we have no control and make no guarantees regarding the quality, accuracy, integrity, and/or genuineness of such Content or such other information provided on the Platform.
8.2. All the Content displayed on the Platform is subject to copyright and shall not be reused by You (or a Third-Party) without the prior written consent from the Company and the copyright owner.
8.3. You are solely responsible for the integrity, authenticity, quality, and/or genuineness of the Content provided by you on the Platform and whilst feedback and comments by You can be made via the Website, we bear no liability whatsoever for any feedback or comments made by the other Users or made in respect of any of the Content on the Platform. Further, the Company reserves its right to suspend the account of any User for an indefinite period to be decided at the discretion of the Company or to terminate the account of any User who is found to have created or shared or submitted any Content or part thereof that is found to be untrue/ inaccurate/ misleading/ offensive/ vulgar. You shall be solely responsible for making good any financial or legal losses incurred through the creation/ sharing/ submission of Content or part thereof that is deemed to be untrue/ inaccurate/ misleading/ offensive/ vulgar.
8.4. You have a personal, non-exclusive, non-transferable, revocable, limited privilege to access the Content on the Platform. You shall not copy, adapt, and modify any Content without written permission from the Company.

9. Indemnity

You agree to indemnify, defend and hold harmless the Us, and our respective directors, officers, employees, and agents (hereinafter collectively referred to as Parties & quot;), from and against any losses, liabilities, claims, damages, demands, costs, and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by us that arise out of, result from, or maybe payable by, any breach or non- performance of any representation, warranty, covenant, or agreement made or obligation to be performed according to these Terms of Use. Further, you agrees to hold the Company harmless against any claims made by any Third-Party due to/ or arising out of, or in connection with:
a. Your use of the Website;
b. Your violation of these Terms of Use;
c. Your violation of any rights of another Parties, Users, and/or Third-Party;
d. Your alleged improper conduct according to these Terms of Use; and
e. Your conduct in connection with the Website.
You agree to fully cooperate in indemnifying the Company at your own expense. You also agree not to settle with any party without the consent of the Company. In no event shall we be liable to compensate you or any Third Party for any special, incidental, indirect, consequential, or punitive damages whatsoever, including those resulting from loss of use, data, or profits, whether or not foreseeable, and whether or not you had been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence, or other tortuous action, or any other claim arising out of or in connection with your use of, or access, or availing Services from or materials contained therein on the Website.

10. Limitation of Liability

10.1. We are not responsible for any consequences arising out of the following events:
10.1.1. if the Website is inoperative/non-responsive due to any connectivity errors associated with the internet connection such as but not limited to slow connectivity, no connectivity, server failure;
10.1.2. if you have fed incorrect information or data or for any deletion of data;
10.1.3. if there is an undue delay or inability to communicate through email;
10.1.4. if there is any deficiency or defect in the Services managed by the Company; and
10.1.5. if there is a failure in the functioning of any other Service provided by the Company.

10.2. The Website accepts no liability for any errors or omissions, on behalf of itself, or for any damage caused to you, your belongings, or any Third-Party, resulting from the use or misuse of the Platform or any Service provided by the Company through the Platform. The Service and any Content or material displayed of the Services are provided without any guarantees, conditions, or warranties as to its accuracy, suitability, completeness, or reliability. We will not be liable to you for the unavailability or failure of the Platform.

10.3. You are to comply with all Applicable Laws upon you or on your activities, and with all applicable policies, which are hereby incorporated into this Terms of Use by reference.

10.4. The Platform expressly excludes any liability for any loss or damage that was not reasonably foreseeable by the Website and which is incurred by you in connection with the Website, including loss of profits; and any loss or damage incurred by you as a result of your breach of these Terms of Use.

10.5. To the fullest extent permitted by law, We shall not be liable to You or any other party for any loss or damage, regardless of the form of action or basis of any claim. You acknowledge and agree that your sole and exclusive remedy for any dispute with us is to terminate your use of the Website.

11. Term

11.1. These Terms of Use shall continue to form a valid and binding agreement between us and shall continue to be in full force and effect until you continue to access and use the Websites.
11.2. You may terminate your use of the Website at any time, as per the process specified under this Terms of Use.
11.3. We may terminate these Terms of Use with you and close your account at any time without notice and/or suspend or terminate Your access to the Website at any time and for any reasons, if any discrepancy or legal issue arises.
11.4. Such suspension or termination shall not limit our right to take any other action against you that we consider appropriate.
11.5. It is also hereby declared that we may discontinue the Services on the Website without any prior notice.

12. Termination

12.1. We reserve the right, in its sole discretion, to unilaterally terminate Your access to the Website, or any portion thereof, at any time, without notice or cause.
12.2. We also reserve the universal right to deny access to You, to any/all of are on its Website without any prior notice/explanation to protect the interests of the Website and/or other Users to the Website.
12.3. We reserve the right to limit, deny or create different access to the Website and its features concerning different Users, or to change any of the features or introduce new features without prior notice.
12.4. You shall continue to be bound by these Terms of use, and it is expressly agreed to by You that You shall not have the right to terminate these Terms of Use till the expiry of the same.

13. Communication

By using this Website and providing your identity and contact information to the Company through the Website, you agree and consent to receive e-mails or SMS from us and/or any of its representatives at any time. You can report to “support@gofillform.com” if you find any discrepancy with regard to Website or Content-related information and we will take necessary action after an investigation. The response with resolution (if any issues found) shall be dependent on the time is taken for Investigation. You expressly agree that notwithstanding anything contained hereinabove, it may be contacted by us relating to any Services availed by you on the Website or anything pursuant thereto and you agree to indemnify us from any harassment claims. It is expressly agreed to by us that any information shared by us shall be governed by the Privacy Policy.

14. Obligations of the Vendor

14.1 The Vendor shall be responsible to process the application and keep the Client informed about their application throughout the process.
14.2 The Vendor is obliged to inform the Company about any changes in the information that the Vendor has provided previously to the Company.
14.3 The Vendor shall be responsible to process the application of any Client from the instant of application.

15. Obligation of the Company

15.1. Company shall take reasonable steps to specify for Customer awareness on the Portal.
15.2 The Company shall take responsibility to keep the website up and running nevertheless it does not guarantee that the website shall be kept running at any instant. The maintenance of website and the Vendor’s listing shall be carried out by the Company.
15.2. The Company shall maintain the proper and valid registration of its domain name in relation to the Website during the Term at its own costs.

16. Disclaimer of Warranties and Liabilities

16.1. You further agree and undertake that you are accessing the Platform at your sole risk and that you are using the best and prudent judgment before availing of any features on the Platform or accessing/using any information displayed thereon.
16.2. You agree that any kind of information, resources, activities, or recommendations obtained/availed from the Platform, written or oral, will not create any warranty and we disclaim all liabilities resulting from these.
16.3. We do not guarantee that the features and content contained in the Platform will be uninterrupted or error-free, or that the Platform or its server will be free of viruses or other harmful components, and you hereby expressly accept any associated risks involved with your use of the Platform.
16.4. It is further agreed to by you that the contents of this section shall survive even after the termination or expiry of the Terms of Use and/or Privacy Policy.


We will not be liable for damages for any delay or failure to perform our obligations or deliver the product hereunder if such delay or failure is due to cause beyond our control or without its fault or negligence, due to force majeure events including but not limited to acts of war, acts of God, earthquake, riot, fire, festive activities sabotage, labour shortage or dispute, internet interruption, technical failure, breakage of sea cable, hacking, piracy, cheating, illegal or unauthorized.


In the event of any dispute arising out of or in connection with this Terms of Use, including and dispute relating to the validity of this Terms of Use, the Parties shall, at first instance, attempt to resolve the dispute by mediation administered by the Centre for Online Resolution of Disputes (“CORD”) (www.resolveoncord.com) and conducted in accordance with the CORD Rules of Mediation, by a sole mediator to be appointed by CORD.

In the event the Parties are unable to resolve any such dispute through mediation within ___ days of the initiation of the dispute, subject to a contrary agreement between the Parties, the dispute shall be finally resolved by arbitration administered by CORD and conducted in accordance with the Rules of Arbitration of CORD, by a sole arbitrator to be appointed by CORD. The language of arbitration shall be English. The seat of arbitration shall be Bangalore, Karnataka, India.

You expressly agree that the Terms of Use, Privacy Policy and any other agreements entered into between the Parties are governed by the laws, rules, and regulations of India.


19.1. Entire Agreement: These Terms of Use, read with the Privacy Policy and Disclaimer form the complete and final contract between us with respect to the subject matter hereof and supersedes all other communications, representations, and agreements (whether oral, written, or otherwise) relating thereto.
19.2. Waiver: The failure at any time to require the performance of any provision of these Terms of Use shall in no manner affect our right at a later time to enforce the same. No waiver by us of any breach of these Terms of Use, whether by conduct or otherwise, in any one or more instances, shall be deemed to be or construed as a further or continuing waiver of any such breach, or a waiver of any other breach of these Terms of Use.
19.3. Severability: If any provision/clause of these Terms of Use is held to be invalid, illegal, or unenforceable by any court or authority of competent jurisdiction, the validity, legality, and enforceability of the remaining provisions/clauses of these Terms of Use shall in no way be affected or impaired thereby, and each such provision/clause of these Terms of Use shall be valid and enforceable to the fullest extent permitted by Applicable Law. In such case, these Terms of Use shall be reformed to the minimum extent necessary to correct any invalidity, illegality or unenforceability, while preserving to the maximum extent the original rights, intentions and commercial expectations of the Parties hereto, as expressed herein.
19.4. Contact Us: If you have any questions about these Terms of Service, the practices of the Website, or your experience, you can contact us by emailing us at support@gofillform.com or by writing to us at: